Privacy Policy
This website is owned and operated by Circle Era Vacations. This Privacy Policy applies to our operations and those of our affiliates (referred to as "We," "Us," or "Our" in this policy).
We collect certain types of information about our users, and we believe it is important for you to understand how we gather, use, and protect that information. This policy explains what information we collect and how we use it. It also outlines our approach to handling personal information that you voluntarily provide and ensures compliance with applicable laws in India.
For any questions regarding this policy, please reach out to our Privacy Officer. You can find the contact details on the "Contact Us" page.
Collecting Information About You (Purpose)
By submitting your personal information on our website, you give explicit consent for us to use and disclose it as outlined in this policy, in accordance with applicable Indian laws. We only collect personal data that is essential for conducting our business and aim to do so in a fair and transparent manner. We respect your right to control how your personal data is collected and used.
We collect personal information in several areas of our operations, including:
- Hotel & Resort Management: As part of our management of certain hotels and resorts, we gather personal information related to bookings and other necessary purposes. Additional information may be collected in the event of an incident for legal or insurance reasons.
- Travel Arrangements: When booking travel services, we collect necessary information to process bookings and coordinate with tourism operators.
- Business Information: We also collect general business information related to our users and other individuals.
- Children’s Privacy: In compliance with the Federal Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personally identifiable information from anyone under the age of 13 without obtaining parental consent.
This policy primarily focuses on member and customer information. It does not cover contractor or employee data.
Using and Disclosing Your Personal Information
The information we collect from you helps us provide vacation services, such as holiday accommodation exchanges. We also use personal data to improve internal operations and ensure quality service.
We share personal information with resort operators to process bookings you have requested. Apart from this, we do not generally disclose your personal data, unless it is necessary for fulfilling a service you requested (e.g., booking travel with airlines).
We may also use your information for business transactions and legitimate business interests. You can withdraw your consent for data use at any time.
With your consent, we may share your information with affiliates, vendors, service providers, business partners, and other third parties necessary to provide services or manage business operations.
Service Providers
We work with various service providers to enhance our services and business operations. These external entities may access your personal data to assist us, but they are bound by strict privacy guidelines. They cannot retain or use your data for any unauthorized purposes.
Marketing Activities
We manage communication with our members, prospective members, and customers per our privacy policy. We respect your preferences regarding marketing contact and will only reach out with updates, reminders, or promotions related to our services. You may opt-out of such communications at any time.
For Website Users
We ensure high standards of data security for information collected through our website, using SSL encryption for secure transactions.
We use "cookies" to provide a personalized user experience, track repeat visits, and offer better service. Cookies do not contain any personal data and cannot identify you across third-party websites. They are used only for functionality, like remembering your language preferences.
We also use web analytics tools like Google Analytics and AdWords to enhance the efficiency of our website and measure user behavior.
By subscribing to our newsletter or offers, you consent to receiving communications. You may unsubscribe at any time.
We take full responsibility for your data, whether digital or non-digital, and will not share it with unauthorized parties.
Access to Your Information
You have the right to access the personal data we hold about you. If you would like to know what information we have, please contact us. We will typically provide you with the data within 14 days, after confirming your identity.
What to Do if You Have a Problem or Question
If you have any concerns or complaints regarding our privacy practices, we take them seriously and will work to resolve them. Please contact us for further queries.
Consent
By using this site, you consent to our collection and use of your information as described in this policy.
Future Changes
As our services evolve, we may update our Privacy Policy. Any changes will be posted on this website, and we will notify members accordingly.
Copyright/Trademarks
All material on this website is protected by copyright laws. Unauthorized use of any material, including reproduction, distribution, or modification, is prohibited. Trademarks and logos are also protected and cannot be used without permission.
Applicable Law and Jurisdiction
This site is governed by Indian law, and any legal actions related to this policy will be handled exclusively in the courts of Delhi, India.
Disclaimer
We reserve the right to update the content on our website at any time without notice. While we take care to ensure our website is free from viruses or harmful components, we do not guarantee any specific results from using the site. We will not be liable for any indirect, incidental, or punitive damages arising from your use of our website or services.